Dear customer
After long weeks of preparation, we will soon be switching to a new enterprise resource planning system (ERP). We see this as an opportunity to become more agile and optimize our processes to continue to provide you with unparalleled service.
The launch of the new ERP system will take place on the weekend of July 2-3 this year. In the run-up to and after this date, we expect some disruptions in the ordering and delivery process. Of course, we will be available by phone and email as usual to respond to your needs as quickly as possible nonetheless.
Effects of the ERP conversion:
- There will be no or reduced shipping from Tuesday, June 28 to Friday, July 01.
- As a precautionary measure, delivery times may be delayed throughout July.
We therefore recommend that you place orders for this period immediately if possible. As soon as we have received your orders, we will plan the deliveries to best ensure meeting the requested delivery dates.
If you have any questions regarding ERP conversion, please do not hesitate to contact us, we will be happy to provide information.
We thank you for your trust and we count on your understanding.
Kind regards,
Your S&P Team